Ledger.com/Start® | Getting started — Ledger Support

Welcome to Ledger.com/start, the official starting point for setting up your Ledger hardware wallet and learning how to protect your digital assets securely. Whether you are new to digital assets or expanding your knowledge of self-custody, this page is designed to guide you step by step toward safer ownership and long-term protection.

Ledger is trusted worldwide for its focus on security, privacy, and user control. By using a Ledger hardware wallet, you keep your private keys offline, away from online threats, while maintaining full ownership of your assets.

Why Self-Custody Matters

Digital assets give individuals more control than traditional financial systems—but only when security is taken seriously. Online wallets, exchanges, and apps can be vulnerable to hacks, phishing attacks, or account restrictions.

A Ledger hardware wallet helps you:

  • Keep private keys offline at all times
  • Protect assets from malware and phishing attacks
  • Maintain ownership without relying on third parties
  • Approve transactions securely on a physical device

Self-custody means you stay in control, and Ledger provides tools to help make that control safer and easier.

What You’ll Find at Ledger.com/start

Ledger.com/start is the only official setup page for Ledger devices. Using unofficial sources may expose you to security risks. This page helps you:

  • Set up your Ledger device safely
  • Install the official Ledger Live application
  • Learn how to protect your recovery phrase
  • Understand secure transaction verification
  • Access educational resources on digital asset safety

Everything here is designed to help you begin with confidence.

Setting Up Your Ledger Device

When starting your Ledger device for the first time, it will guide you through creating a secure environment directly on the device itself. This ensures that sensitive information is never exposed online.

Key setup steps include:

  1. Initializing the device as new
  2. Creating a personal PIN code
  3. Generating a unique recovery phrase
  4. Confirming the recovery phrase securely

Your Ledger device generates all security information offline, helping prevent unauthorized access.

Understanding Your Recovery Phrase

One of the most important parts of setting up your Ledger wallet is the recovery phrase. This phrase is the only backup of your private keys.

Important safety rules:

  • Write it down and store it offline
  • Never share it with anyone
  • Never store it digitally or take photos
  • Ledger will never ask for it

Anyone with access to your recovery phrase can access your assets. Protecting it is essential to long-term security.

Ledger Live: Your Secure Companion App

Ledger Live is the official application used to manage your Ledger device. It allows you to view balances, manage supported assets, and verify transactions—all while keeping private keys safely offline.

With Ledger Live, you can:

  • Check account balances securely
  • Install or manage supported apps
  • Verify transactions on your hardware device
  • Access learning resources and updates

All sensitive actions require confirmation on the physical Ledger device, adding an extra layer of protection.

Built for Long-Term Security

Ledger devices are designed using advanced security technology, including a Secure Element chip, similar to those used in passports and payment cards. This hardware-based security helps protect against both online and physical attacks.

Ledger’s security approach includes:

  • Independent security audits
  • Openly reviewed applications
  • Continuous firmware updates
  • Clear user verification on-device

Security is not a one-time action—it’s an ongoing commitment.

Avoiding Common Security Risks

As digital assets grow in popularity, scams and phishing attempts become more common. Ledger.com/start provides education to help users recognize and avoid threats.

Best practices include:

  • Only downloading software from official Ledger sources
  • Verifying website URLs carefully
  • Never responding to messages asking for recovery phrases
  • Always confirming transaction details on your device

Staying informed is one of the strongest defenses.

Education and Support Resources

Ledger.com/start also connects users to learning tools and support materials designed to explain security concepts clearly and responsibly.

Available resources include:

  • Step-by-step setup guides
  • Security best practice articles
  • Frequently asked questions
  • Official Ledger support channels

These resources help users make informed decisions without relying on unverified third-party advice.

Your Assets, Your Responsibility

Owning digital assets comes with responsibility. Ledger does not store your assets or recovery phrase, which means only you can access them. This model removes third-party risk while empowering users to take ownership of their security.

By following the guidance at Ledger.com/start, you are taking a proactive step toward safer digital ownership.

Start Securely Today

Ledger.com/start is the trusted beginning for anyone using a Ledger hardware wallet. By setting up your device correctly, protecting your recovery phrase, and staying informed, you build a strong foundation for long-term digital asset security.

Take your time, follow each step carefully, and remember: security starts with you.